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Customer journey map templates

3 templates

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Compare customer journey map versions

Customer Journey Map ReportB2B Buyer Journey SlidesCustomer Journey Map Slides
FormatDocumentPresentationPresentation
Works inGoogle Docs and WordGoogle Slides and PowerPointGoogle Slides and PowerPoint
Length7 pages12 slides10 slides
StyleModernModernModern

How to choose a customer journey map template

Customer journey map. That is the job of the 3 templates on this page, and each one takes a different angle on it.

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Compare Customer Journey Map Report, B2B Buyer Journey Slides, and Customer Journey Map Slides, all 7 to 12 pages long, then pick the closest match and replace the sample text with your own.

Questions

Which customer journey map template should I start with?

Start with Customer Journey Map Report: A seven-page journey map report that shows where customers struggle and which fixes to prioritise. If that is not the right fit, compare it with B2B Buyer Journey Slides.

How long is a customer journey map?

The templates here are 7 to 12 pages long. Cut any section you do not need; each template explains what its sections are for.

Which apps can I use for a customer journey map?

Yes. These customer journey map templates work in Google Docs, Microsoft Word, Google Slides, and Microsoft PowerPoint. All 3 templates are free, with no account or email needed.

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