Customers stop using a product when set-up goes wrong and no one explains why. This template turns a how-to guide into a step-by-step walkthrough: an introduction for the reader, what to gather first, the ordered steps with a check after each, troubleshooting for common problems and a clear route to help. It is written to be used, not just read.

The sample is for Jasperfield Studio, a fictional software firm that helps new customers set up an account in about twenty minutes. Its figures, steps and contacts are sample data. Replace the screenshots and steps with your own, test every step on a fresh account, and link the call to action to a real page.