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The title slide and first slides of the Customer Onboarding Webinar Slides template

Customer Onboarding Webinar Slides

Presentation template for Google Slides and PowerPoint

Make a copy in Google Slides
Price
Free
Slides
11
Difficulty
Beginner
Updated
November 6, 2026

Every slide (11)

Overview

This onboarding session template is a ready-made Google Slides deck for product specialists who run live sessions for new accounts. It walks people through the welcome, set-up, a first workflow, practical tips and resources in eleven slides, in the order users meet the product.

Each slide uses sample content for Kestrelby Labs, a fictional software company, including the Kestrel Desk product and a sample invoice. Make your own copy, replace the product name, screens and steps with your own, then rehearse the first workflow on a real account. Keep the Q and A slide so every session ends with time for questions.

Useful for

  • A monthly live session for accounts that signed up in the last week
  • Training a new customer success hire to run onboarding sessions
  • A recorded session that new users watch before their first login

What's included

  • Cover and welcome slides with the session agenda
  • Set-up slides with four steps and common snags
  • First workflow slides that take one invoice to approval
  • Tips slide with habits, shortcuts and month-end routines
  • Resources slide with guides, videos and support options
  • Q and A slide with access, data and billing questions

How to use it

  1. 1

    Click Make a copy in Google Slides, then confirm on the Google page. The copy is saved to your own Google Drive.

  2. 2

    Replace the product name, presenter and version on the cover slide.

  3. 3

    Swap the sample invoice for one from your own process, then rehearse the first task.

  4. 4

    Delete the guide slide, then present the deck or share the recording.

What you need

Requirements

  • A Google account with access to Google Slides

Works with

  • Google Slides
  • Microsoft PowerPoint (File → Download → .pptx)

Questions

Are the product and people real?

No. Kestrelby Labs, Kestrel Desk, its screens, presenters and sample invoices are fictional, written to show a finished onboarding session.

Can I use it for a product that is not software?

Yes. Keep the structure of welcome, set-up, first task and questions, then replace each step with the physical or service process your customers follow.

How long should the session run?

Plan for about 45 minutes, with the first workflow taking 15 of them, and leave the last ten minutes for questions from the group.

  • #customer-onboarding
  • #product-training
  • #user-onboarding
  • #webinar-slides
  • #software-training
  • #google-slides-template

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