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Runbook templates

5 templates

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Data Pipeline RunbookDeployment RunbookDatabase Operations RunbookOn-Call Handbook
FormatDocumentDocumentDocumentDocument
Works inGoogle Docs and WordGoogle Docs and WordGoogle Docs and WordGoogle Docs and Word
Length6 pages7 pages7 pages8 pages
StyleModernModernMinimalEditorial

How to choose a runbook template

A runbook gives step-by-step instructions for operating a service and handling known problems, often under pressure.

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Cover service overview, alerts and what they mean, step-by-step fixes, how to verify the fix, escalation contacts, and rollback steps.

Test it with someone who has not used it, as it needs to work in the middle of the night.

Compare Data Pipeline Runbook, Deployment Runbook, and Database Operations Runbook, all 6 to 8 pages long, then pick the closest match and replace the sample text with your own.

Questions

What is a runbook?

A runbook gives step-by-step instructions for operating a service and handling known problems, often under pressure.

What should a runbook include?

Include service overview, alerts and what they mean, step-by-step fixes, how to verify the fix, escalation contacts, and rollback steps. Test it with someone who has not used it, as it needs to work in the middle of the night.

Which runbook template should I start with?

Start with Data Pipeline Runbook: A six-page runbook that helps an on-call data engineer find the failing stage, rerun a job safely and backfill history in batches. If that is not the right fit, compare it with Deployment Runbook.

How long is a runbook?

The templates here are 6 to 8 pages long. Cut any section you do not need; each template explains what its sections are for.

Which apps can I use for a runbook?

Yes. These runbook templates work in Google Docs and Microsoft Word. All 5 templates are free, with no account or email needed.

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