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The first pages of the Customer Newsletter template

Customer Newsletter

Document template for Google Docs and Word

Make a copy in Google Docs
Price
Free
Difficulty
Beginner
Updated
November 4, 2026

Every page (3)

Overview

Many small businesses send news that is only about themselves, so customers skim it and move on. This company newsletter template fixes that with a clear order: a masthead with the issue date, one headline story, a short tip, an offer that ends on a set date, a calendar of events and a guide page for making it your own.

The sample shows Elmstead Services, a fictional bookkeeping and payroll firm, sending its winter issue to small-business clients. It covers a year-end filing story, three steps to follow, an offer of 10% off, and four dates in January. Replace the masthead, story, dates and contact details with yours before you send.

Useful for

  • A quarterly update to customers with one tip and one offer
  • A printed community or partner newsletter left at the front desk
  • A shareholder or client update that needs dates and a clear next step

What's included

  • Page 1: masthead, issue details, headline story, key figures, three-step tip and offer
  • Page 2: event calendar with a legend and two smaller months for upcoming dates
  • Page 3: a make-it-yours guide with five steps for replacing the sample content
  • Sample content for a fictional company that shows what to write
  • Built-in Google Docs styles and fonts you can change

How to use it

  1. 1

    Click Make a copy in Google Docs, then confirm on the Google page. The copy is saved to your own Google Drive.

  2. 2

    Replace the masthead, issue date, editor name and cadence with yours.

  3. 3

    Swap the headline story for the one thing your readers most want to know this issue, then rewrite the tip.

  4. 4

    Update the calendar with your next events and the offer expiry, and check the contact details.

  5. 5

    Delete the guide page, then share the document or print it.

What you need

Requirements

  • A Google account with access to Google Drive

Works with

  • Google Docs
  • Microsoft Word (download the .docx)

Questions

Is this newsletter template free?

Yes. Make a copy in Google Docs and it is yours to edit, with no sign-up on this site and no cost.

How long should each item be?

Keep items short: about 60 to 150 words each, with a heading. Readers scan the headline story, tip and offer first.

Is the sample content real?

No. Elmstead Services, the people and every figure are fictional. Replace them with your own before you share the newsletter.

  • #company-newsletter
  • #customer-newsletter
  • #business-newsletter
  • #community-newsletter
  • #shareholder-update
  • #google-docs
  • #free-template

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