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The first pages of the Agency Client Case Study template

Agency Client Case Study

Document template for Google Docs and Word

Make a copy in Google Docs
Price
Free
Style
Modern
Difficulty
Beginner
Updated
November 6, 2026

Every page (3)

Overview

Prospects and their finance sponsors need to see proof from a customer like them before they agree a budget, so a case study has to show numbers, a baseline and a time frame. This template sets out the story in three pages: the headline figures at a glance, the goals against measured results, and a guide page for replacing the sample text. It keeps the customer's own words near the top, where a champion will look first.

The sample follows Corran Logistics, a fictional customer with 140 staff in four warehouses. Its figures are sample data: $1.2M in verified annual savings, invoicing 38 percent faster and cost per order down 22 percent between Q1 and Q4. Replace the customer, the numbers and the quote with approved details, and keep a baseline and a date range under every result.

Useful for

  • A sales rep sending a proof point before a pricing call
  • A champion forwarding evidence to a skeptical CFO
  • A marketer lifting results into a one-page deck

What's included

  • At-a-glance page with six headline figures and contents
  • Brief and insight sections written as a short narrative
  • Idea section that names the change, not the product
  • Goals page with a chart of monthly results and three cards
  • Quote and approval step for the customer's sign-off
  • Guide page with steps for replacing the sample content

How to use it

  1. 1

    Click Make a copy in Google Docs, then confirm on the Google page. The copy is saved to your own Google Drive.

  2. 2

    Replace the customer snapshot with your customer's industry, size, region and products used.

  3. 3

    Rewrite the challenge in the customer's words, then swap in measured results with baselines.

  4. 4

    Paste the approved quote with the speaker's name and title, or delete it if approval is pending.

  5. 5

    Delete the guide page, then share the case study or present it to the prospect.

What you need

Requirements

  • A Google account with access to Google Drive

Works with

  • Google Docs
  • Microsoft Word (download the .docx)

Questions

Is this customer case study template free to use?

Yes, at no cost. Make a copy and the case study lives in your Drive, with its layout, headings and charts still editable.

Are the customer, people and figures real?

No. Corran Logistics, Amberley Solutions, the people quoted and every figure are fictional sample data. Confirm each result with a real customer before you publish.

Should the customer approve the case study before it is shared?

Yes. Get written approval for the figures, the quote and any logo use before sharing, because the customer's comms team may need to sign off.

  • #customer-case-study
  • #case-study-template
  • #b2b-marketing
  • #customer-success-story
  • #google-docs-template
  • #sales-proof-point

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