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The first pages of the Lessons Learned Report template

Lessons Learned Report

Document template for Google Docs and Word

Make a copy in Google Docs
Price
Free
Difficulty
Beginner
Updated
November 4, 2026

Every page (8)

Overview

Most retrospectives end as a list of complaints that nobody reads again. This document keeps the value where it belongs: findings grouped by theme, the root cause behind each one, and recommendations that carry a named owner and a due date. It runs over eight pages, from an answer-first summary to a RACI of who decides and who does.

The sample follows a pump station upgrade delivered by Marlowe Green Engineering, which finished 4.5% over budget after five late deliveries, three of them traced to an 18-day design sign-off against a plan of 7. Replace the project, figures, lessons and names with your own, and delete any recommendation you will not act on.

Useful for

  • A PMO collecting lessons from a closed project into a central log with theme tags
  • A facilitator running a retrospective session who needs an outline to work through
  • A project manager showing the sponsor root causes and dated actions before the next bid

What's included

  • Summary page with headline figures, four numbered findings and a recommendation box
  • What went well, with a four-part grid, key moments and carry-forward actions
  • Scorecard of what to improve, with targets, trends and red, amber and green status
  • Root cause page with a timeline, a five-whys table and the impact in plain figures
  • Recommendations with decisions and an action list, plus owner cards and RACI pages
  • A make-it-yours guide page with five steps for replacing the sample

How to use it

  1. 1

    Click Make a copy in Google Docs, then confirm on the Google page. The copy is saved to your own Google Drive.

  2. 2

    Replace the summary with your objectives, headline result and the four findings that matter most.

  3. 3

    Move your lessons into went well and improve, and write the root cause behind each improvement before the fix.

  4. 4

    Give every recommendation one owner and a date within 90 days, and update the RACI to match.

  5. 5

    Delete the guide page, then share the document with the PMO and your sponsor or present it in the retrospective.

What you need

Requirements

  • A Google account with access to Google Drive

Works with

  • Google Docs
  • Microsoft Word (download the .docx)

Questions

Is this retrospective template free to use?

Yes. Make a copy in Google Docs and it is yours to edit, with no sign-up on this site and no cost. You can reuse it for every project you close.

Is the sample content real?

No. Marlowe Green Engineering, the pump station project, every person and every figure are fictional and written only to show what good looks like. Replace them before sharing.

How many lessons and recommendations should I include?

Aim for 8 to 20 lessons under 4 to 6 themes, and 5 to 8 recommendations. Each recommendation needs an owner and a due date within 30 to 90 days.

  • #lessons-learned
  • #project-retrospective
  • #after-action-review
  • #root-cause
  • #pmo
  • #project-management
  • #google-docs

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