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The first pages of the Client Meeting Notes template

Client Meeting Notes

Document template for Google Docs and Word

Make a copy in Google Docs
Price
Free
Style
Bold
Difficulty
Beginner
Updated
November 6, 2026

Every page (7)

Overview

This free Google Docs template gives consultants and agencies a clear record of a client meeting. It sets out who attended, what the client named as a priority, what was agreed and which follow-ups must be sent. Each page answers one question a reader will ask, so colleagues who missed the meeting can find their own actions quickly. The notes stay short and factual, with decisions and owners rather than a transcript.

The sample shows the record for a fictional client, Hollybrook Works, after a 90-minute review on 12 March 2027. Its names, figures and survey results are invented. To use it, replace the meeting details, reduce each item to its decisions and actions, then give every action one owner and a date before the notes go out to attendees.

Useful for

  • A monthly client review where decisions and owners must be on record
  • A project kick-off where the client needs clear actions within a week
  • A trustee or board-style meeting that needs approved minutes

What's included

  • Minutes page with decisions as term and definition pairs
  • Client priorities page with a survey chart and two persona cards
  • Agreed actions page grouped by workstream, with owners and dates
  • Follow-up plan with an action checklist and a four-week Gantt
  • Next meeting page with an impact and effort action table
  • Guide page with numbered steps and a credits band

How to use it

  1. 1

    Click Make a copy in Google Docs, then confirm on the Google page. The copy is saved to your own Google Drive.

  2. 2

    Replace the meeting details, attendees and apologies with the facts from your own meeting.

  3. 3

    Reduce each agenda item to decisions and actions, then give every action one owner and a date.

  4. 4

    Mark the minutes as draft and send them to the chair for approval before the next meeting.

  5. 5

    Delete the guide page, then share the minutes with attendees or present them from the first page.

What you need

Requirements

  • A Google account with access to Google Drive

Works with

  • Google Docs
  • Microsoft Word (download the .docx)

Questions

Can minutes like these be a legal record?

They can be, so check your governance rules. The organisation, people, figures and decisions in this sample for Hollybrook Works are fictional and must be replaced.

Should I record everything that was said?

No. Minutes record decisions, actions and the reasons behind them, not a transcript. Keep sensitive discussion out of the notes and record only that it took place.

How soon should the notes go out?

Circulate draft minutes within one working day, and mark them as draft until the chair approves them at the next meeting.

  • #meeting-minutes
  • #client-meetings
  • #action-log
  • #google-docs
  • #decision-record
  • #follow-up-tracker

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