Requirements go wrong when they describe a design instead of a need, or when every line is marked as essential. This template gives business analysts a clear order: purpose and owner, stakeholders with a RACI matrix, the current process, numbered requirements with priority and tests, then scope, assumptions and sign-off.

The sample follows Sandpiper Works as it replaces phone and spreadsheet bookings with a service booking portal: 64 requirements, 37 of them must-haves, a £480,000 budget and a 99.9% availability target. Replace the sample with your own project, keep each requirement to one testable sentence, and add a measurable acceptance test to every line.