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The first pages of the Hospital Volunteer Handbook template

Hospital Volunteer Handbook

Document template for Google Docs and Word

Make a copy in Google Docs
Price
Free
Style
Minimal
Difficulty
Beginner
Updated
November 6, 2026

Every page (8)

Overview

This volunteer orientation template is a ready-made Google Docs handbook for hospitals and hospices that recruit and place unpaid volunteers. It covers the welcome, roles and responsibilities, infection control, confidentiality, patient contact and support in eight designed pages, so each new volunteer gets the same clear starting point.

Each page carries sample text for Everdale Services, a fictional health charity, with a fictional coordinator and contacts. Make your own copy, replace the rules and contacts with your safeguarding and infection control policies, and check the wording with your legal adviser, because volunteering must never read as employment.

Useful for

  • Orientation for new volunteers on a surgical ward
  • A briefing pack for volunteers at a hospice fundraising day
  • Refreshing the handbook after a change to infection control rules

What's included

  • Welcome pages with the mission and first-month expectations
  • Roles page with a responsibility grid and role descriptions
  • Infection control page with a risk register and heat map
  • Confidentiality page with numbered rules and a key requirement
  • Patients page with a feedback chart and do and do not guidance
  • Support page with named contacts and a safety callout

How to use it

  1. 1

    Click Make a copy in Google Docs, then confirm on the Google page. The copy is saved to your own Google Drive.

  2. 2

    Replace the welcome text and coordinator details on the first two pages.

  3. 3

    Edit the roles grid and role descriptions for the volunteer roles you recruit.

  4. 4

    Check the safeguarding and infection control rules with your own lead.

  5. 5

    Delete the guide page, then share the handbook or present it from Google Docs.

What you need

Requirements

  • A Google account with access to Google Drive

Works with

  • Google Docs
  • Microsoft Word (download the .docx)

Questions

Are the hospital and people real?

No. Everdale Services, its coordinator, contacts, phone numbers and survey results are fictional sample material, written to show a finished handbook.

Is a volunteer an employee?

Usually not, but status depends on the facts and your local rules. Get legal advice before you issue the agreement, since its wording can affect rights.

Can I use it for an event rather than a hospital?

Yes. Keep the welcome, roles, confidentiality and contact pages, and replace the ward rules with the access, first aid and crowd-safety points for your event.

  • #volunteer-handbook
  • #volunteer-orientation
  • #hospital-volunteers
  • #volunteer-agreement
  • #safeguarding
  • #google-docs-template

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