A cleaning routine that lives in one supervisor's head changes with every shift. This seven-page standard operating procedure sets down which areas are cleaned, how often, with which products, in what order, and who has been trained, so any trained cleaner and any auditor see the same standard.

The sample is a fictional SOP from Junipera Group for a three-floor office building, with color-coded cloths, a March schedule, four approved products and a two-shift training sign-off. Replace the areas, frequencies, dilutions, hazards, owners and review dates with your own.