Employers need a clear, fair way for staff to ask for workplace adjustments, and a record that shows decisions are made on time. This guide sets out the commitment, worked examples, the request steps and the support available, in the order a staff member would meet them. Each page serves a different reader: leaders see the commitments and owners, managers see the process, and staff see how to ask.

The sample shows Vesperly Group's commitments with owners and dates, three example requests, a four-step request path and a two-step review route. Every figure, name and address is fictional. Replace the decision times, owners and contacts with your own, and have legal and data-protection review the wording before it is shared with staff.